Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Whitepaper May 30, 2023 Reshaping Loan Servicing Compliance Servicers in lending organisations are challenged with navigating economic headwinds that are pushing delinquency- and default-rate projections higher. This task has been complicated by increased global regulatory focus and dynamic customer expectations, which are further providing impetus for servicers to reassess existing strategies and processes from a compliance perspective while continuing… Whitepaper May 3, 2021 Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities - Top of Mind Compliance Issues for 2021 Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their… Blogs February 21, 2024 EU Extends Certain CSRD Adoption Timelines for Sector-Specific Standards and Non-EU Companies – But Read Between the Lines This blog post was authored by Ellen Holder - Director, Sustainability and ESG Lead Europe with Protiviti Germany on The Protiviti View.What happened – The European Parliament and the European Council have reached agreement on a proposal to delay certain adoption timelines of the Corporate Sustainability Reporting Directive (CSRD). The provisional agreement now only needs to be endorsed and… Survey April 17, 2025 Risk insights for technology and data teams Businesses today face a myriad of challenges as they adapt and transform their operational models to overcome future obstacles, including competitive pressures and cyber threats. The global marketplace is deeply influenced by advancements in technology, changing regulations, and economic factors, all of which necessitate access to skilled professionals and expertise. These factors shape the risk… Infographic May 14, 2024 Infographic | CPG and Retail Finance Leaders’ Top Priorities Finance leaders in the retail and consumer packaged goods (CPG) industries are leading their organisations’ efforts to navigate today’s uncertain market environment. Whether it is dealing with inflation or supply-chain disruptions, the leaders are stepping outside their comfort zones to provide strategic guidance across all facets of the business. Survey January 25, 2024 Tech challenges, economic pressures, regulatory scrutiny and resilience are among the top risks for CLOs and GCs In the ever-evolving realm of in-house legal practice, staying ahead of the curve is not merely a strategic choice; it’s an imperative. To navigate the intricate terrain of today’s legal landscape effectively, general counsel (GC) and chief legal officers (CLOs) must be acutely aware of the risks to their organisations that loom on the horizon. Our latest Top Risks Survey sheds light on the… Blogs March 14, 2024 Understanding the Global Internal Audit Standards Republished from a three-part series of articles on The Protiviti View, our blog featuring commentary, insights and points of view from Protiviti leaders and SMEs on key challenges and risks companies are facing today, along with new and emerging developments in the market. Whitepaper July 21, 2022 Customer remediation: Making it right (and better) In our Compliance Priorities for 2022 in the Financial Services Industry, we emphasised the interconnectivity among the risks we identified, including how the pandemic, the global focus on environmental, social and governance (ESG) issues, and continued regulatory emphasis on culture and conduct were combining to shine a bright light on how financial institutions (used broadly herein to refer to… Newsletter July 1, 2021 Lessons From the Pandemic: Crisis as a Catalyst for Innovation Creating a work environment that encourages creativity and innovation is paramount to a company’s agility and longevity. A crisis such as the COVID-19 pandemic is a time when these attributes, latent or not, are put to the test. A facilitated discussion with active directors at a recent National Association of Corporate Directors event in the United States focused on the significance of agility… Whitepaper September 3, 2021 SOX Compliance and the Promise of Technology and Automation Assessing the results of Protiviti’s 2021 SOX Compliance Survey within the energy and utilities industries It’s been more than a year since a historic global pandemic changed the way companies operate in the near-term and very likely for the long-term future. We can see the impact on numerous fronts — including the costs for Sarbanes-Oxley compliance activities. And for certain companies, the… Load More
