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  • Newsletter

    January 8, 2025
    Past experience with the cost and risks of technology modernization projects is driving boards to be more selective about allocating capital and has increased the emphasis on the certainty of delivering tangible value.Technology modernization is a topic that has found its way into every C-suite and boardroom. In recent years, significant investments have been made by companies recognizing a need…
  • In Focus

    July 23, 2024
    Global IT systems are still in reboot and recovery after a software update by cybersecurity vendor CrowdStrike caused a massive worldwide outage of Windows computers. Global businesses, governments and organizations were impacted across several industries, including airlines, banks, telecommunications, and healthcare. While the dust settles on the specifics of the how and the why of the global…
  • Insights paper

    October 29, 2024
    Unleash growth with technology modernization. Drive value, lower costs, increase flexibility and meet regulatory requirements effectively.
  • Newsletter

    June 6, 2022
    A year ago, an issue of Board Perspectives focused on why the board should care about quantum computing — what it is, when it will become a reality and what steps companies should take to stay on top of this evolving technology market. Since then, use cases for quantum computing continue to emerge. One of the most misleading phrases found in articles about quantum computing is…
  • Infographic

    February 28, 2023
    Across many retail and consumer goods categories, companies are contending with talent shortages that have increased labor costs, product availability challenges, difficulty sustaining customer loyalty and retention, and pressure to implement sustainability practices. According to results from the latest Protiviti-NC State global top risk survey, these are among the key issues being discussed in…
  • Survey

    March 27, 2023
    Beginning in 2020, the Financial Industry Regulatory Authority (FINRA), the Securities and Exchange Commission (SEC) and several states provided temporary relief from the operational challenges of conducting on-site branch inspections during the pandemic, allowing firms to utilize technology to fulfill their inspection obligations remotely. Now, FINRA has proposed a voluntary, three-year remote…
  • Flash Report

    May 3, 2021
    Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their…
  • Survey

    March 9, 2022
    With unanticipated events unfolding at a record pace, PE-owned organizations are facing massive challenges, and their leaders are under growing pressure to be vigilant in preparing for emerging issues.
  • Newsletter

    February 12, 2021
    Like any enterprisewide organizational change, implementing an operational resilience program across an organization requires a careful and collaborative effort to be successful. Whether implementation has been in the works for several years or is just beginning, turning the resilience program from concept to reality is hard work. Except for the most dynamic and change-oriented…
  • Whitepaper

    April 29, 2022
    The Ukrainian refugee crisisMore than 5 million refugees – greater than 10% of the country’s population – have fled from Ukraine in the two months since the Russian invasion, about 90% are women and children. The number of refugees already rank the Ukrainian refugee crisis among the top five refugee crises in recent times, and there is no indication that the migration is ending.  The…
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