Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Newsletter January 8, 2025 Focusing Your Technology Modernization Investment Strategy Past experience with the cost and risks of technology modernization projects is driving boards to be more selective about allocating capital and has increased the emphasis on the certainty of delivering tangible value.Technology modernization is a topic that has found its way into every C-suite and boardroom. In recent years, significant investments have been made by companies recognizing a need… In Focus July 23, 2024 Will CrowdStrike serve as a reboot on tech resiliency? Global IT systems are still in reboot and recovery after a software update by cybersecurity vendor CrowdStrike caused a massive worldwide outage of Windows computers. Global businesses, governments and organizations were impacted across several industries, including airlines, banks, telecommunications, and healthcare. While the dust settles on the specifics of the how and the why of the global… Insights paper October 29, 2024 Technology-modernization projects must define and deliver tangible value to justify investment Unleash growth with technology modernization. Drive value, lower costs, increase flexibility and meet regulatory requirements effectively. Newsletter June 6, 2022 Get Into the Quantum Game: Use Cases Are Emerging A year ago, an issue of Board Perspectives focused on why the board should care about quantum computing — what it is, when it will become a reality and what steps companies should take to stay on top of this evolving technology market. Since then, use cases for quantum computing continue to emerge. One of the most misleading phrases found in articles about quantum computing is… Infographic February 28, 2023 Infographic | Consumer Products and Retail Executive Perspectives on Top Risks 2023 Across many retail and consumer goods categories, companies are contending with talent shortages that have increased labor costs, product availability challenges, difficulty sustaining customer loyalty and retention, and pressure to implement sustainability practices. According to results from the latest Protiviti-NC State global top risk survey, these are among the key issues being discussed in… Survey March 27, 2023 Industry Experience With Remote Branch Inspections Beginning in 2020, the Financial Industry Regulatory Authority (FINRA), the Securities and Exchange Commission (SEC) and several states provided temporary relief from the operational challenges of conducting on-site branch inspections during the pandemic, allowing firms to utilize technology to fulfill their inspection obligations remotely. Now, FINRA has proposed a voluntary, three-year remote… Flash Report May 3, 2021 Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their… Survey March 9, 2022 PE-Owned Firms' Perspectives on Top Risks for 2022 and 2031 With unanticipated events unfolding at a record pace, PE-owned organizations are facing massive challenges, and their leaders are under growing pressure to be vigilant in preparing for emerging issues. Newsletter February 12, 2021 Implementing Operational Resilience Across the Organization: An Essential Checklist Like any enterprisewide organizational change, implementing an operational resilience program across an organization requires a careful and collaborative effort to be successful. Whether implementation has been in the works for several years or is just beginning, turning the resilience program from concept to reality is hard work. Except for the most dynamic and change-oriented… Whitepaper April 29, 2022 A crisis upon a crisis: Human trafficking of Ukrainian refugees The Ukrainian refugee crisisMore than 5 million refugees – greater than 10% of the country’s population – have fled from Ukraine in the two months since the Russian invasion, about 90% are women and children. The number of refugees already rank the Ukrainian refugee crisis among the top five refugee crises in recent times, and there is no indication that the migration is ending. The… Load More